Important information about items that cannot be shipped and those with special restrictions for international delivery.
Under applicable law, certain goods may be transported only under prescribed conditions and certain goods are prohibited from transportation by air (ex. liquids in glass containers).
It is the shipper's responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs or representatives of other government authorities.
We reserve the right to refuse or suspend transportation of any parcel which does not set out contact details for shipper and receiver and of goods.
We will not transport any goods which are prohibited by law or regulation of any federal, state, or local government in the origin or destination countries or which may breach any applicable export, import or other laws or endanger the safety of our employees, agents and subcontractors or the means of transportation.
Any shipment that is prohibited by applicable law or regulation including any federal, state, provincial, or local government in the origin or destination country will not be transported by UPS.
It is the responsibility of the Shipper to ensure that a Shipment tendered to UPS, and any UPS Shipping System entry that the Shipper prepares for that Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable to the Shipment.
Examples of items prohibited by UPS include, but are not limited to the following:
Also prohibited are: Goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document); Shipments with inherent vice, which by their nature are likely to soil, impair or damage persons, merchandise, or equipment; goods, the carriage of which is prohibited by law in the country of origin, transit, or destination (such as ivory); Goods which attract excise duty (ex. spirits), or which require special facilities, safety precautions or permits.
For the full list of Prohibited and Restricted Items: Terms and Conditions of Service
Certain items we list as prohibited will be accepted by UPS on a contractual basis for shippers with regular volume and the ability to comply with all applicable laws and regulations. The items we can carry under certain criteria are:
For the full list of Prohibited and Restricted Items: UPS Tariff Terms and Conditions of Service
UPS Prohibits the following Dangerous Goods/Hazardous Material in our global network:
Fully regulated refers to any dangerous goods/hazardous material shipment that is required by regulations to be accompanied by a Dangerous Goods Shippers Declaration, Hazardous Material Shipping Paper, or an equivalent document under TDG, ADR or other regulations.
It is prohibited to tender shipments (including pre-processed drop offs) to a Third-Party Retailer or UPS Access Point™ location containing any hazardous materials requiring shipping papers/shippers declaration, firearms, or ammunition. These prohibitions also apply to shipments delivered to a Third-Party Retailer or UPS Access Point™ location, except for ammunition that satisfies all requirements for the shipment of ammunition set forth in Section 3.6.2 ("Ammunition"), including qualifying for the exception for Limited Quantity/ ORM-D packages.
UPS does not agree to carry any prohibited articles. Without prejudice to any other provision in these terms or the UPS Terms and Conditions of Carriage, if it comes to the attention of UPS that a parcel contains any prohibited article, you must pay to UPS an additional minimum administration fee (varies by country) in addition to any other applicable charges.
Payment by you of such fee does not in any way limit or exclude your liability to UPS resulting from the breach of the UPS Terms and Conditions of Carriage nor does it mean that UPS accepts any liability, or waives any rights, in respect of such prohibited articles.
Not all commodities can be shipped to all countries.
For more information, see our Service and Tariff Guides or Contact US.
If you're unsure about whether your items can be shipped, contact our expert team for guidance.
Contact Us